Privacy Policy

Effective date: October 20, 2026

This Privacy Policy explains how OneVox (“OneVox,” “we,” or “us”) handles information when you use the OneVox Radio app and related services. OneVox is the app and service name. For privacy questions, contact [email protected].

Information we process

• Account and sign-in information. If you create an account, we process your email address, username, and password (stored as a one-way password hash). You may also provide your name, mobile number, profile image, and preferred language. If you sign in with Google, Google provides identity information such as your email address, name, and profile image so we can authenticate you and create or update your OneVox account. We do not receive your Google password.
• Listening and settings information. For signed-in users, we store station and stream identifiers, listening start/end times and duration, platform, favorites, listening history, reminders (including their title and schedule), and settings such as language, playback, notification, accessibility, and home-screen preferences. Search text is sent to OneVox to return station results.
• Information you submit. Feedback, support messages, station suggestions, and broken-stream reports may include the text you enter, station details, and optional contact information. Feedback may include an optional screenshot. Some forms may also include the app version, platform, or device details to help us investigate your request. Please avoid including sensitive information that is not needed.
• Network and security information. When the app or website connects to OneVox, our services and hosting systems may process your IP address, request time and path, browser or user-agent details, platform, and account/session identifiers. Search terms and other request details may appear in standard web-server logs. We use login timestamps, session activity, and failed sign-in events to operate accounts, maintain security, and troubleshoot the service.
• Information stored on your device. App settings and guest listening data may be stored locally on your device. Authentication tokens are stored using platform secure storage. Local data can remain until you clear the app’s storage or uninstall the app.

How we use information

We use information to provide radio discovery and playback; create and secure accounts; sync favorites, history, preferences, and reminders; send requested verification and password-reset emails; respond to support, feedback, station, and stream reports; diagnose errors and protect the service; and maintain and improve the station catalogue and app.

OneVox does not record audio through your microphone. Reminder notifications are scheduled for the device and settings you choose. Android may also display an ongoing media-playback notification while audio is playing.

When information is shared

• Google. If you choose Google sign-in, Google processes the sign-in interaction under its own privacy policy. OneVox sends the sign-in credential to Google’s identity endpoints for verification and receives the account details described above. See Google’s Privacy Policy.
• Radio stations and stream hosts. When you play a station, your device connects to the station’s stream host. That provider can receive your IP address and connection/request information. Its own privacy practices apply to that connection.
• Service providers. We use infrastructure, database, and email-delivery providers to host OneVox, store information, and send account emails. They process information for us to provide these services.
• Legal and safety reasons. We may disclose information when reasonably necessary to comply with law, protect people or the service, investigate abuse, or establish or defend legal claims.

We do not sell personal information or use account information to build advertising profiles. The Android app does not request location, contacts, or microphone permissions.

Security

We use safeguards intended to protect information, including one-way password hashing, access controls, and secure storage for authentication tokens on supported devices. Production account and API connections use HTTPS. Radio streams are provided by independent broadcasters, and their connection security is controlled by those providers. No method of storage or transmission is completely secure.

Retention

We keep account information and synced content while your account is active and as needed to provide the service. You can clear listening history in the app where that feature is available. Our default maintenance setting removes eligible inactive login sessions and internal audit/job records after 30 days. Support and feedback records are kept as needed to respond, resolve service issues, and protect the service.

When we complete a verified account-deletion request, we delete or de-identify account information and associated personal data from active systems, except for limited information we must retain for legal obligations, security, dispute resolution, or the establishment or defense of claims. Residual copies in backups are removed through the normal backup lifecycle.

Your choices and requests

You may ask to access, correct, or delete personal information associated with your account. To request account deletion, use the OneVox account deletion page or choose Settings → Privacy → Request account deletion in the app. We may ask you to verify that you control the account before acting. Do not send us your password.

For a copy of your data, corrections, or another privacy question, email [email protected] and include the account email address. You can also manage notification permissions in your device settings.

International processing

OneVox and its service providers may process information in countries other than the country where you live. Privacy laws in those locations may differ. Where required, we use appropriate safeguards for international transfers.

Changes to this policy

We may update this policy as OneVox changes. The effective date at the top shows when the current version took effect. Material changes will be communicated through the app or service where appropriate.

Contact

OneVox Radio
Privacy and support: [email protected]
Account deletion: onevoxradio.com/delete-account