Delete your OneVox account
You can request deletion of your OneVox account and associated personal data without reinstalling the app.
How to request deletion
- Send the request from the email address linked to your OneVox account.
- Use the button below, or email [email protected] with the subject “OneVox account deletion request.”
- Include your OneVox account email or username. Do not include your password.
- We may ask you to verify that you control the account. Once verified, OneVox support will process the deletion request.
What will be deleted
After we verify your request, we will delete or de-identify your account profile, synced preferences, favorites, listening history, reminders, authentication sessions, and personal information associated with feedback, support, station suggestions, or stream reports where it can be linked to your account.
We may retain limited information where required by law or where necessary for security, dispute resolution, or legal claims. Any retained information will be limited to that purpose. Residual backup copies are removed through the normal backup lifecycle.
Submitting an email opens your email app; your account is not deleted until you send the request and OneVox verifies and processes it. You can continue using OneVox until the deletion is completed.
Need help?
If you can no longer access the email address on your account, contact [email protected] and we will explain how to verify your request.
Read the OneVox Privacy Policy.